Staffing Innovation and Success: Techunting’s year in review
As we kick off a new year, we cannot help but to reflect on the amazing 2024 we had at Techunting. It was truly a year of growth, innovation, and partnership, and none of it would have been possible without the trust and collaboration of our clients, team, and supporters. Here are just a few […]
The Role of Multicultural Teams in Tackling Recruitment Challenges
In the intensely competitive business environment we face today, talent has become one of the most critical currencies. Companies are facing an unprecedented challenge: finding specialized skills in an increasingly constrained local talent market. The solution? Looking beyond traditional boundaries and embracing multicultural teams, which, by the way, can bring more than one benefit to […]
CX Trends Driving E-commerce Success
Customer experience (CX) is a key determinant of loyalty to a brand, whether in a physical store or in e-commerce. Companies that prioritize exceptional service, intuitive navigation online, and an enjoyable shopping experience tend to retain more customers. Modern shoppers are no longer satisfied with generic experiences. In fact, 71% of them expect companies to […]
AI chatbots and service centers
AI chatbots are an excellent ally for the service centers of any corporation, such as IT. Their benefits, capabilities, and ability to address customer concerns make them attractive. Saving time and resources with AI chatbots Since the emergence of artificial intelligence, many corporations have optimized their production processes; service centers are no exception. This technology avoids […]
